Privacy Policy

1. Introduction

This Privacy Policy explains how the Clinical Skills Learning Center Platform (“the Platform”), operated in connection with Damascus University, collects, uses, stores, and protects personal data when you access our website, register for courses or workshops, or use related educational services.

We are committed to protecting your privacy and processing personal data in accordance with applicable data-protection principles and good practices in medical education.

2. Data we collect

Depending on how you use the Platform, we may collect the following categories of information:

• Identity and contact data (name, email, phone, address)
• Academic and professional profile data (student ID, specialty, academic year, governorate)
• Account credentials and authentication records
• Course, workshop, and attendance records
• Communications you send through contact forms or support channels
• Technical data (IP address, browser type, device information, cookies)

3. How we use your data

We use personal data to provide and improve educational services, including:

• Creating and managing user accounts
• Enrolling students in courses and workshops
• Tracking learning progress, attendance, and assessments
• Sending service-related notifications and platform updates
• Responding to inquiries and support requests
• Maintaining platform security and preventing misuse
• Complying with legal obligations and institutional requirements

4. Legal basis for processing

We process personal data where necessary to perform our educational contract with you, to pursue legitimate interests in operating a secure learning environment, where you have given consent (for example for optional communications or non-essential cookies), or where required by law.

5. Sharing and disclosure

We do not sell your personal data. We may share limited information with authorized instructors, academic administrators, and technical service providers who support platform operations, subject to confidentiality and data-protection obligations. We may also disclose information when required by law or to protect the rights and safety of users.

6. Data retention

We retain personal data only for as long as necessary to fulfil educational, administrative, and legal purposes. When data is no longer required, we delete or anonymize it in accordance with our retention procedures.

7. Your rights

Subject to applicable law, you may have the right to access, correct, update, or request deletion of your personal data, to object to or restrict certain processing, and to withdraw consent where processing is consent-based. To exercise these rights, please contact us using the details below.

8. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. No online system can be guaranteed completely secure; please use a strong password and keep your login credentials confidential.

9. Contact us

For privacy-related questions or requests, please contact the Platform team through the Contact us page or the official communication channels published on the website.